Frequently Asked Questions (FAQs)

1. What is Husn O Jamal?

Husn O Jamal is a premium beauty brand that offers high-quality skincare and haircare products. Our products are carefully formulated with natural ingredients, designed to enhance your natural beauty and give you radiant, glowing skin and healthy hair.

2. How do I place an order on Husn O Jamal?

Placing an order is simple! Just browse our website at husnojamal.pk, add your favorite products to the cart, and proceed to checkout. We’ll process your order and send you a confirmation email once your payment is received.

3. What payment methods do you accept?

We only offer Cash on Delivery (COD).

4. What are the shipping charges?

We offer free shipping on all orders within Pakistan, regardless of the order size!

5. How long will it take to receive my order?

Orders within Pakistan are usually delivered within 2-4 business days, depending on your location. For international orders, delivery times may vary based on the destination.

6. Can I track my order?

Yes! Once your order is shipped, you will receive an email with tracking details, so you can track your package.

7. What is your return and exchange policy?

We offer a 7-day exchange and replacement policy for damaged products. For more details, please refer to our Refund & Exchange Policy page on the website.

8. Do you ship internationally?

No, we don't provide international shipments.

9. How can I contact Husn O Jamal customer service?

You can reach us by email at support@husnojamal.pk or call us at +92 326 3399888. We’re happy to assist you!

10. Are your products cruelty-free?

Yes, all our products are cruelty-free and are not tested on animals.

11. Are your products safe for all skin types?

Yes, our products are designed to be safe and effective for all skin types, including sensitive skin. However, we recommend conducting a patch test before full use, especially if you have highly sensitive skin.

12. How do I know which products are right for my skin?

You can find detailed product descriptions, benefits, and ingredient lists for each of our products on our website. If you need help selecting the right products, feel free to reach out to our customer service team for personalized recommendations.